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8 Troubleshooting

This chapter summarizes the most common problems you could encounter with the humidier. If you are

unable to solve the problem with the information below, contact the Consumer Care Center in your country.

Problem Possible solution

Thehumidierdoesnotwork. Make sure that there is power supply to the humidier.

Make sure that the water tank is lled with water and the upper

unit is placed properly onto the water tank.

Thereisnoairhumidication. Make sure that the water tank is lled with water and the upper

unit is placed properly onto the water tank.

The humidier will stop working if the current humidity level

reaches 70%RH. Humidity level above 70%RH does not make users

feel comfortable, so the humidier automatically turns off to ensure

optimal humidication performance.

The water tank leaks. Make sure that the humidier is not overlled with water.

Make sure that the humidier is well assembled/connected every

time after you clean it or after you remove the upper unit and/or

water tank for relling.

Make sure that the water tank is properly placed. If the problem

persists, contact the Consumer Care Center in your country.

I do not see the current

humidity indication change.

Make sure that you have assembled the humidication lter round

the lter support.

The humidication lter is dirty. Rinse and/or descale the

humidication lter (see the chapter ‘Clean the humidication lter’).

Your room might have too much ventilation. Please close doors and

windows.

Your room size is too big. The recommended room size is 25m² for

both HU4802 and HU4803.

There are some white deposits

onthehumidicationlter.

The white deposits are called scale and they consist of minerals

from the water. Scale on the humidication lter affects the

humidifying performance. Therefore you have to descale the

humidication lter regularly (See the chapter ‘‘Clean the

humidication lter’).

Thelterturnsyellowishafter

some time.

The yellow color is caused by scale and some dirt which is present

in the air. When the air passes through the humidication lter, the

dirt and scale will stick to the lter and pure water is evaporated

in to the air. Scale and dirt on the humidication lter affects

the humidifying performance. Therefore you have to descale

the humidication lter regularly (See the chapter ‘‘Clean the

humidication lter’).

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